Category: iPhone 3GS

The iPad – changing the game…

iPad’s Killer App: It Looks A Bit Like A Magazine.

Via Moconews.net.

Really good insight into what lies beneath Apple sleek, minmalist iPad, straight from the horse’s mouth – Colin McCaffery, product director at 2ergo (emphasis theirs).

“I believe the iPad will be about sitting in front of the TV whilst watching TV, browsing a ‘magazine’,” McCaffery – whose 2ergo made the apps for The Guardian, Fox NewsArsenal FC andothers – told me in an interview. “It will switch on in a second, you’ll be straight in to your content – it will be almost exactly like a magazine that you pick up from the coffee table.”

The jury is still out on whether people will naturally see the iPad as a coffee table companion, but it’s clear that important people in the media, already see the iPad as a way of realising the dream of digitized, subscription based content.

iPhone developers are currently getting to grips with the new software developers kit that includes iPad features, and 2ergo is already working on firm iPad app projects for four clients.

So the desire by the content creators is there, it seems now the ball is firmly in our court, that’s you and me, the content consumers –  are we willing to pay for content anymore?

Last year I bought the excellent zombie-killer game on the iPhone, “Call Of Duty – Zombies”

This game is totally ‘up my street’, and last week they released a new map, which could be purchased through the app. The app cost £5.99, and the new map cost £2.99.

I purchased it straight after viewing the demo, but what worried me, and what should worry all content creators, are the comments on the app store from users who balked at the price.

Many thought that they has paid quite enough and expected all future maps to be either free, or under a pound.

Is this the current attitude of your average computer user?

It seemed that a lot of these comments came from kids, who obviously have very little money to spend, and they won’t necessarily be the same market that the clients of 2ergo are after, but no-one can doubt that these are their future customers.

And it’s this that seems to be at the heart of the iPad’s approach – it’s not a computer.

It’s not a device that ‘does it all’ and therefore doesn’t have all the shortcomings (from a content creator’s point of view), of that device – in this case, run illegal software and media.

It’s a perfect device to redefine what consuming media means as a concept, it’s the perfect device for content creators to take back their industry from the computer users, who have, let’s face it, damaged their careers, by arrogantly assuming that they can have everything for free.

A future where content is tied to a device and must be paid for might sound a nightmare to some people, but that’s also a future where content-creators can finally make a living online, allowing them to create even better content going forward, and in the long run, that’s good for everyone.

Gruber nails it… part 2

Needle in a haystack

Good, valid points made from Gruber’s observations, but it’s the Nintendo comparison that got me thinking:

The App Store. There are two schools of criticism about the iPhone App Store: The most vocal critics say that it is totally going in the wrong direction and should be doing what Google (GOOG) does with the Android Marketplace — offer users the option of downloading apps that aren’t vetted and approved. The other school says that Apple is going in the right direction, but is hurtling at great speed a few degrees off course. Gruber fears that the shouting from the first school is so loud that Apple may be ignoring the second as well. There are game consoles — like Nintendo’s — whose apps are as tightly controlled as Apple’s. And there are computer systems with app libraries nearly as large as the iPhone’s. But there’s never before been a tightly controlled system with 150,000 apps. “If it proves unsustainable,” asks Gruber, “what are they going to do?”

My kids own a couple of Nintendo DS’s and it interesting that Gruber brings Nintendo into the conversation.

Nintendo have a similar approach to Apple, in that all apps released on the DS must go through an approval process.

I can say that there are a lot of DS games that are certainly cash-in products with poor graphics and have a ‘Adobe Flash’ game feel.

There are also a lot of high quality games also, but it shows that even when you have a stringent approval process, crap can still get through, hence the multitude of fart apps, softcore porn, and repackaged Gutenburg books on Apple’s AppStore.

What is Apple to do? Well they must do something. At the moment it’s difficult to find good quality apps on the AppStore, and you have to wade through a lot of hay, to get to the needle you’re looking for.

I think the small screen of the iPhone doesn’t help. Apple keeps the UI of the AppStore on the iPhone very simple, but it’s this simplicity that stops you from doing more advanced searches.

The only real way I find decent apps, is to fall back on other forms of advertising, such as when apps are mentioned on podcasts and on blogs.

I’m fully supportive of Apple’s approval process, I understand why it’s needed, but finding apps amongst the ever growing number available is a problem that’s only going to get worse.

Android fragmentation…

Nexus One

Tyrell Corporation's 1st droid, the Nexus One

Andy Inakhto reviews the Nexus One here:

A good a comprehensive review from Andy Inakhto, covering the pros and cons of Tyrell Corps’ new phone.

One of the problems that Andy sees it the fragmentation of the Android OS. The platform is not set in stone, some things work on your Android phone, but may not work on your friends’. This is because Google has given too much control to the carrier, however Andy comments that this may be a moot point because of a similarity on the iPhone:

Alas, even the comparative utopia of Apple’s iPhone’s “One OS to rule them all” system can’t last forever; early reports are that iPhone OS 4.0 will bring enough new core features that only the iPhone 3G and 3GS will run it.

I would strongly argue that that the fragmentation of Android is worse than the ‘fragmentation’ of the iPhone, because it doesn’t matter how many times Apple fragments the iPhone – they control & manage every fragmentation. Google does not.

It’s that control that sets the iPhone above everything else, Apple can split and dice up the OS’s relationship with the hardware as many times as they like, as long as they manage the user’s experience.

Google’s user frustrations in this area will not come from the fact that they can’t run ‘X’ piece of software on their phone, it’s that nobody (Google or the carrier) will give then a straight answer, or even care that this is important to the user.

Google’s carriers hang like a weight around its neck, the user will constantly be frustrated with that and will demand better.

They way you get ‘better’ is to handle it all yourself – Apple’s route. Apple’s relationship with AT&T is rightly criticized, but at least Apple has AT&T under control.

Lastly, Andy’s title for this piece is, “Google’s Nexus One is no iPhone – and that’s OK”. Is that because Andy, you have been saying on The Twit Network that it’s much better than the iPhone, however after using you realise that that’s not the case?

Expect Leo Laporte to quietly stop using his Nexus One (which he has gone on record as saying that he has abandoned his iPhone for the Google phone) and move back to the iPhone within the next few days…

Nexus One’s support is 3 times better than the iPhone’s!

An angry Nexus One user, yesterday

An angry Nexus One user, yesterday

The ever-excellent Macalope highlights that Google’s support for the Nexus One is even more convoluted than I thought.

Taking a leaf out of the Microsoft/OEM handbook of support, where if you have an error they both simply blame each other, Google goes even further with a triumvirate of support options:

Quoting the post:

A T-Mobile spokeswoman said that T-Mobile is providing support for phone service, including billing, while Google supports device sales and software, and HTC supports the hardware, including device troubleshooting, warranty, repairs and returns.

So if you are unfortunate to have some problem with your totally open and wonderful Nexus One, you first have to ascertain what the problem is (surely that’s the reason why you’re calling support in the first place?).

If you have a problem with dropped calls, is that ‘the phone service’ (T-Mobile), ‘software’ (Google) or is that ‘device troubleshooting’ (HTC)?

Could anyone on earth come up with a more obfuscated process that seems intent on making sure you don’t actually get your problem solved?

I’m certain that these are very valid points which should be taken into account if you were let’s say, vaunting the ‘open & wonderful’ Nexus One as a worthy competitor to that horribly restricted iPhone, such as certain pundits do on regular occasions on the Twit Network.

I’m also certain however that we won’t hear a word of these problems, and the Nexus One, Two, Three etc will be lauded upon high as the ‘iPhone killer’.

Tyrell Corporation’s 1st droid is in big trouble…

Nexus One

Tyrell Corporation's 1st droid, the Nexus One

Via Mac Daily News (‘cos I aint linking to Enderle).

It seems that The Tyrell Corporation, sorry, Google went to great lengths to create an iPhone competitor, and worked very hard on their GUI, partnering with HTC for the hardware and even went to generous lengths by screwing over Philip K. Dick’s Estate, but forgot the after sales service.

It seems that they really thought that they could use the same strategy that they used for almost all of their other technological efforts, like GMail for instance; just release it, and when something goes wrong, say it’s a beta.

They completely ignored the lesson learnt many, many times by Apple, that if you want to convince someone to part with cash for a new technology, you’d better have a damn good infrastructure in place if that person wants some support.

And they do – the Apple Stores are the crown jewel in their business plan, and is one of the reasons people switch to the Mac – the safety net of a real, trained, intelligent genius to talk to.

What do users of the Nexus One have? Email support with a promise of an answer within 2 days. Come on Google.

If Google thinks that the Nexus One is giving them trouble, imagine the support calls they’ll get on revision six, when the phone jumps a shuttle off-world, killing the crew and passengers, and then seeks out it’s creator and murders him, all the while being hunted down by Google’s next prototype phone.

(Anyone who doesn’t get the Bladerunner comparisons in this post, please read the book, or see the film).

Oh yeah, and Google, just give Phil’s estate some licensing fees and stop ripping off his legacy.